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How Loook works

Loook combines storytelling, GPS, and timing into a single narrative layer on top of the real world. Stories trigger automatically as visitors approach a location—both in transit and on-site—fully tailored to your look & feel.

The content

A Validated story library
Loook features a corpus of over 10,000 handcrafted, carefully edited stories from the Netherlands, Belgium, Luxembourg, and international pilots. These stories have been field-tested and content-validated by Pedagogy students, ensuring quality, reliability, and consistency.

This library serves not only as a rich content source but also as the dataset used to train our AI models. This allows us to rapidly provide new areas with stories while maintaining a human touch—preserving tone, nuance, and narrative quality. Scalability increases, yet the stories remain recognizably personal and meticulously crafted.

GEO-data and opensource content
We combine our story library with GEO-data (routes, POIs, corridors) and carefully selected open-source information. Loook enriches these sources and translates them into short, narrative story units optimized for the journey.

Interaction & activation

Loook offers various ways to activate and engage visitors, seamlessly integrated into the stories:

  • Vouchers & rewards

  • Challenges & gamification

  • Badges & discovery elements

  • City card & loyalty integration

These elements enhance the experience, engagement, and visitor spending, without adding unnecessary complexity.

Types of Loook

Loook can be deployed in several ways, depending on the sector and target audience:

  • Web app (white-label) – your style, your brand

  • Native Loook app – the full consumer experience

  • API & SDK – integration into cars, public transport platforms, or existing city apps

  • QR-lite / Instant start – immediate access without installation

Loook engine

The Loook engine determines which story starts at what moment for which person. The system takes several factors into account:

  • Location & speed – where someone is and how they are moving

  • Target audience – language, age, and interest profile

  • Narrative quality – tone, tempo, length, and element of surprise

The engine combines these factors with our story library and AI support, ensuring the right content appears automatically as soon as someone approaches a location. Human editors always safeguard the quality of content and cultural nuance.

Why it works

Loook brings together storytelling, location intelligence, and human editorial expertise into a single system. Stories trigger automatically, visitors are engaged without friction, and organizations gain insight into behavior and movement—exactly where it matters most.

Loook in practice

In Tilburg, we are collaborating on a digital narrative layer that highlights the city's social and experimental character. De Rode Draad (The Red Thread) connects places, people, and stories - from its textile heritage to innovative new ideas.

Loook supports this process with a white-label solution ready to bring the city's character and identity to life in an accessible way.

Read full case study

Ready to use Loook?

Curious how Loook can enhance the experience of your business, event or location? Our founder, Wendy, would be happy to tell you more.

Call her on +31 6 15 44 93 06 or send a mail to wendy@loookhere.com